Terms and Conditions

Terms and Conditions For Penney Farms

Terms and Conditions for Penney Farms Movers

Welcome to Penney Farms Movers! These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Services Provided

Penney Farms Movers offers a variety of moving services, including local moving, long-distance moving, commercial moving, residential moving, moving and storage, and same-day moving. Our services are available to individuals and businesses located in Penney Farms, FL, and surrounding areas. All moving services are subject to availability and scheduling.

2. Service Requests and Payment

To request our moving services, you must provide accurate and complete information regarding your move, including the type of service required, the locations involved, and the date and time of the move. Upon receiving your request, we will provide you with a quote for the services. A deposit may be required to confirm your booking. The final payment is due upon completion of the services provided.

3. Customer Responsibilities

As a customer, you are responsible for the following:

  • Providing accurate information about the items being moved and any special handling requirements.
  • Ensuring that all items are packed properly, securely, and labeled correctly.
  • Ensuring access to the moving locations (both origin and destination) is clear and safe for our movers.
  • Ensuring that any required permits or permissions for parking or access are obtained.

4. Prohibited Items

Penney Farms Movers reserves the right to refuse the transportation of items that are hazardous, illegal, or perishable. This includes but is not limited to flammable materials, explosives, chemicals, live animals, and perishable goods. Please ensure that any prohibited items are not included in your shipment. If you have any questions about prohibited items, contact us before booking your move.

5. Pricing and Fees

Our pricing is based on various factors, including the distance of the move, the size of the load, and any additional services requested (e.g., packing, storage). Prices may also vary based on the time of year, and any changes to the scope of work after the initial agreement may incur additional charges. We will provide an upfront quote, and the final price will be determined based on the actual services rendered.

6. Cancellation and Refund Policy

If you need to cancel or reschedule your move, please contact us at least 48 hours in advance to avoid cancellation fees. Cancellations made within 24 hours of the scheduled move may incur a cancellation fee. In the event that we need to cancel or reschedule your move, we will notify you as soon as possible and provide an alternative date or full refund.

7. Liability and Insurance

Penney Farms Movers takes great care to handle your belongings safely during the moving process. However, we are not liable for any damage caused by improper packing, items not secured for transport, or unforeseen circumstances. We recommend purchasing additional insurance coverage if necessary, as our standard liability coverage is limited. Please ask our team about available insurance options for your move.

8. Limitation of Liability

Penney Farms Movers is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the value of the services provided, and we are not responsible for delays caused by weather, traffic, or other external factors.

9. Indemnification

You agree to indemnify and hold Penney Farms Movers, its employees, contractors, and agents harmless from any claims, damages, or expenses arising out of your use of our services, including but not limited to any damage to property, personal injury, or loss resulting from your failure to comply with these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising under or in connection with these Terms will be resolved in the state or federal courts located in Florida, and you consent to the jurisdiction of such courts.

11. Changes to the Terms

Penney Farms Movers reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review this page periodically for any updates.

12. Contact Information

If you have any questions about these Terms and Conditions or need further clarification, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

General QUestion

Frequently Asked Questions

At Penney Farms Movers, we understand that moving can raise many questions. To make your experience as smooth as possible, we’ve compiled answers to the most common queries about our services, process, and policies. Whether you’re planning a local move or a long-distance relocation, we’re here to provide clarity and peace of mind every step of the way.

While we recommend booking at least two weeks in advance to secure your preferred moving date, we understand that life can be unpredictable. For urgent situations, we also offer same-day moving services, subject to availability. Reach out to us, and we’ll do our best to accommodate your timeline.
Yes, we provide comprehensive packing and unpacking services to make your move easier. Our trained professionals use high-quality packing materials to ensure the safety of your belongings, including fragile and valuable items. Whether you need full packing assistance or just help with a few specific items, we’re here to help.
Absolutely! Penney Farms Movers is fully licensed and insured to protect your belongings during the moving process. Our insurance covers damage or loss caused during transportation. For added peace of mind, we also offer additional insurance options to cover high-value or specialty items.
Yes, our team has the expertise and equipment to move large and heavy items, including pianos, safes, and other bulky furniture. We take extra precautions to ensure these items are transported securely and without damage to your property or the item itself.
We provide secure, climate-controlled storage solutions to meet your short-term or long-term needs. Our facilities are monitored 24/7 to ensure the safety of your belongings. When your new location is ready, we can deliver your stored items at your convenience.